Terms and Conditions

Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of our online marketplace platform for purchasing furniture and decor products ("Platform"). By accessing or using our Platform, you agree to be bound by these Terms & Conditions.

2. Definitions

"We," "us," "our" refers to Studio Shelley Home, the operator of the Platform. "You," "your" refers to the user or customer accessing the Platform. "Products" refer to furniture and decor items available for purchase on the Platform.

3. Account Registration

3.1 Users may be required to create an account to access certain features of the Platform.
3.2 You agree to provide accurate and up-to-date information during the registration process.
3.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Listings

4.1 We strive to provide accurate descriptions, images, and prices for all products listed on the Platform.
4.2 However, we do not guarantee the accuracy, completeness, or reliability of any product information.
4.3 Product availability is subject to change without notice.

5. Ordering & Payment

5.1 By placing an order through the Platform, you agree to pay the specified price for the selected products.
5.2 Payment can be made using accepted payment methods as specified on the Platform.
5.3 All payments are processed securely, and your payment information is encrypted.

6. Shipping & Delivery

6.1 We aim to fulfill orders promptly, but shipping times may vary depending on product availability and location.
6.2 Delivery charges, if applicable, will be clearly stated during the checkout process.
6.3 Risk of loss and title for products purchased pass to you upon delivery.

7. Returns and Refunds

7.1 We accept returns within a specified timeframe, as outlined in our Returns Policy.
7.2 To initiate a return, please contact our customer service team.
7.3 Refunds will be issued in accordance with our Refund Policy.

8. Intellectual Property

8.1 All content and materials on the Platform, including images, text, logos, and trademarks, are the property of [Company Name] or its licensors.
8.2 You may not use, reproduce, or distribute any content from the Platform without our prior written consent.

9. User Conduct

9.1 You agree not to use the Platform for any unlawful or prohibited purpose.
9.2 You must not engage in any activity that could damage, disable, or impair the operation of the Platform.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms & Conditions periodically for any changes.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at Shelley@studio-shelley.co.uk